Terms of service
Terms of Service – Luivia
Last Updated: June 24, 2026
OVERVIEW
This website is operated by Luivia. Throughout the site, the terms “we”, “us” and “our” refer to Luivia. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. PRODUCTS AND SERVICES (Batana Oil & Mist Comb)
- Medical Disclaimer: Our products (especially Batana Oil) are for cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before full application.
- Mist Comb Usage: The Luivia Mist Comb must be used strictly according to the provided manual. We are not responsible for damages resulting from improper use (e.g., using unauthorized liquids or submersing in water).
- Modifications: We reserve the right to modify or discontinue any product without notice at any time.
3. ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all purchases. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you via email.
4. THIRD-PARTY TOOLS & LINKS
We may provide you with access to third-party tools (like tracking services or payment gateways). We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
5. INTELLECTUAL PROPERTY
All content, including but not limited to the Luivia logo, product images, and website code, is the intellectual property of Luivia. Any unauthorized reproduction or use of our branding (including our Batana Oil bottle design) is strictly prohibited.
6. LIMITATION OF LIABILITY
In no case shall Luivia, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages of any kind, including lost profits or hair damage resulting from misuse of the products or technical glitches on the website.
7. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland (Dublin).
8. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website.